Welcome to Gentle Fly Marketing. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, located at gentleflymarketing.cc. By accessing or using this site, you agree to comply with this policy. If you do not agree with any part, please discontinue use of the website.
You must be at least 18 years old to use this website. By using gentleflymarketing.cc, you confirm that you meet this requirement.
You agree to use the site for lawful purposes only. Any activity that disrupts, damages, or impairs the website is strictly prohibited.
We may collect information you provide directly (e.g., contact forms, inquiries, account registration) and information collected automatically (e.g., cookies, usage data, IP addresses). This information is used to improve our services, communicate with you, and enhance your user experience.
Collected data may be used to:
Provide and improve our services
Respond to inquiries or requests
Send updates, marketing, or promotional content (with consent)
Analyze website traffic and user behavior
We will never sell your personal information to third parties.
If you submit content (e.g., feedback, comments, testimonials), you grant Gentle Fly Marketing a non-exclusive, royalty-free, perpetual license to use, modify, and publish that content. You are responsible for ensuring that submitted content complies with applicable laws and does not infringe on third-party rights.
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of data submitted to our site.
Our website may contain links to external websites or services. Gentle Fly Marketing is not responsible for the content, privacy practices, or policies of third-party sites. Users should review third-party terms independently.
We reserve the right to suspend or terminate access to the website at any time, without notice, for violations of this Privacy Policy or our Terms and Conditions.
This Privacy Policy is governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the courts of that jurisdiction.
Refunds
Requests must be made within 7 days of receiving goods, provided items are in original condition.
For web or design projects: once work has started or digital proofs approved, a 75% refund may be issued.
Custom printed goods are non-refundable.
Shipping & Delivery
Physical goods are shipped via Canada Post Xpresspost, usually within 48 hours of order completion.
Delivery is currently available within Canada only. Timelines are subject to Canada Post terms.
Returns
Customized or printed products cannot be returned.
A 10% restocking fee applies to approved returns of non-custom goods.
Approved digital proofs are final; errors approved by the customer are not eligible for return.
Cancellations
Orders may be canceled prior to shipping, production, or project development.
Once fulfillment or production has begun, cancellation may no longer be possible.
For questions regarding this Privacy Policy or our practices, please reach out:
Email: info@gentleflymarketing.cc
Website: gentleflymarketing.cc
